Automobile · Auto Parts Store
O'Reilly Auto Parts
1578 NC-56, Butner, North Carolina, 27522
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Updated: 19 May 2026
Authenticity Score: 85/100
About
This O'Reilly Auto Parts is a standout for customer service. Many customers rave about the helpful, friendly staff who go above and beyond, even in bad weather. While there are some complaints about wait times and occasional errors, the overall sentiment is that this is a reliable and customer-focused store.
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Highest rating
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We analyze 66 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
88/100
Transparency
80/100
Pro Tip
If you need help with a complex issue, ask for a manager or a senior staff member; they are usually very knowledgeable.
Battery Testing
Tool Rental
Pros & Cons
✓ What Works Well
- Exceptional customer service
- Helpful and knowledgeable staff
- Willingness to go above and beyond
✗ Areas to Improve
- Long wait times
- Occasional errors with parts
- None significant reported
Frequently Asked Questions
- Can they help me with this?
- Is the part in stock?
- Why is the wait so long?
User Feedback
Steph is a lifesaver.
Great service with a smile.
They really know their stuff.
Quick Info
- Category Automobile
- City Butner
- State North Carolina
- Postcode 27522
- Country United States
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