O'Reilly Auto Parts
548 E Henri De Tonti Blvd, Ste C, Springdale, Arkansas, 72762
Customers generally appreciate the helpful and knowledgeable staff at this O'Reilly location. Many praise the team for going above and beyond, such as helping with installations or even providing rides. However, there are some complaints about incorrect parts being sold and occasional poor customer service. It is seen as a reliable spot for parts, but double-checking the parts before leaving is recommended.
We analyze 73 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
The tool loan program is highly recommended for DIYers who need specialized equipment for quick repairs.
✓ What Works Well
- Helpful and knowledgeable staff
- Good tool loan program
- Willingness to go above and beyond
✗ Areas to Improve
- Occasional incorrect parts sold
- Inconsistent customer service
- Long wait times
- Can you test my battery?
- Do you have a tool loan program?
- Can you help me install this part?
Staff is very kind and helpful.
Great tool loan program.
Double-check your parts before leaving.
- Category Automobile
- Neighborhood Tontitown
- City Springdale
- State Arkansas
- Postcode 72762
- Country United States
