Automobile · Auto Parts Retail

O'Reilly Auto Parts

1129 N State St, Greenfield, Indiana, 46140

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Customers generally find the staff helpful and friendly, often highlighting the convenience of the location and good stock levels. However, some users report inconsistent knowledge among associates and occasional issues with part accuracy or return policies. While many praise the atmosphere, others feel the service can be slow or dismissive at times. Overall, it is seen as a reliable spot for parts, though experiences vary based on who is working the counter.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
16
Lowest rating

We analyze 66 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 78/100
Transparency 75/100
Pro Tip

Always bring your receipt for tool exchanges, as the lifetime warranty policy is strictly enforced.

Veteran Discount Available
In-store Pickup
Pros & Cons

✓ What Works Well

  • Helpful and friendly staff
  • Good stock availability
  • Veteran discounts offered

✗ Areas to Improve

  • Inconsistent staff knowledge
  • Strict return policies
  • Occasional slow service
Frequently Asked Questions
  • Do you offer military discounts?
  • Can you help me find a specific part number?
  • What is your return policy for tools?
User Feedback

Staff is hit or miss on knowledge

Great atmosphere and very friendly

Better stock than competitors