O'Reilly Auto Parts
1250 Kennedy Dr, Kankakee, Illinois, 60901
O'Reilly Auto Parts in Kankakee has a mixed reputation. Some customers find the staff helpful and knowledgeable, while others report rude service and a lack of willingness to assist with basic tasks. The store is generally well-stocked, but the experience can be inconsistent depending on who is working. It is a convenient option for parts, but customer service quality varies significantly.
We analyze 61 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Well-stocked inventory
- Helpful staff members
- Convenient location
✗ Areas to Improve
- Rude customer service
- Inconsistent knowledge
- Unwillingness to help
- Do they check engine codes?
- Do they install batteries?
- Are they open on weekends?
Staff is hit or miss.
Good selection, but watch the service.
Convenient, but service could be better.
- Category Automobile
- City Kankakee
- State Illinois
- Postcode 60901
- Country United States
