O'Reilly Auto Parts
503 E 6th St, Carroll, Iowa, 51401
O'Reilly Auto Parts in Carroll is a hit-or-miss experience. Many customers appreciate the helpful staff who go out of their way to install parts like batteries or wiper blades. However, there are recurring complaints about staff incompetence, incorrect parts being sold, and some rude customer service interactions. It's a convenient spot for quick parts, but you might want to double-check your part numbers before you go.
We analyze 69 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Double-check your part numbers online before heading in to ensure you get the right item the first time.
✓ What Works Well
- Helpful staff for simple installations
- Convenient location
- Good selection of parts
✗ Areas to Improve
- Staff knowledge can be inconsistent
- Some reports of incorrect parts sold
- Occasional rude customer service
- Do you install batteries?
- Can you check my check engine light?
- Do you have this part in stock?
Ryan was super helpful with my light.
They sold me the wrong part three times.
Great staff, very friendly and helpful.
- Category Retail & Malls
- City Carroll
- State Iowa
- Postcode 51401
- Country United States
