O'Reilly Auto Parts
67149 Gratiot Ave, Richmond, Michigan, 48062
This O'Reilly location is generally well-regarded for its helpful staff who often go the extra mile, such as installing batteries or bulbs. Customers appreciate the knowledgeable employees, though there are occasional complaints about phone responsiveness and some staff members being less informed. It is a reliable spot for parts, with many users preferring it over competitors in the area.
We analyze 61 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
If you need help with installation, ask for a specific staff member known for being helpful.
✓ What Works Well
- Helpful staff willing to install parts
- Good stock availability
- Knowledgeable team members
✗ Areas to Improve
- Phone calls often go unanswered
- Inconsistent staff knowledge
- Occasional slow service
- Do they install batteries for free?
- Can they check engine codes?
- Why don't they answer the phone?
Great for quick help and parts.
Staff is usually friendly and professional.
Best auto parts store in town.
- Category Automobile
- City Richmond
- State Michigan
- Postcode 48062
- Country United States
