O'Reilly Auto Parts
306 S State St, Shelley, Idaho, 83274
This O'Reilly location is generally praised for its helpful and knowledgeable staff who often go out of their way to assist customers. Many reviewers appreciate the loaner tools and the willingness of staff to help with minor installations. However, there are some complaints about rude service and issues with warranty claims. It remains a popular local choice for automotive parts.
We analyze 65 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Ask for help with installations; the staff is often willing to assist in the parking lot.
✓ What Works Well
- Helpful and knowledgeable staff
- Loaner tools available
- Good store organization
✗ Areas to Improve
- Occasional rude customer service
- Issues with warranty processing
- Wait times can be long
- Do you have this part in stock?
- Can you test my battery?
- Do you accept cash?
Staff is usually great
Good for DIY projects
Check your parts before leaving
- Category Automobile
- City Shelley
- State Idaho
- Postcode 83274
- Country United States
