Automobile · Auto Parts

O'Reilly Auto Parts

476866 US-95, Ponderay, Idaho, 83852

Google Maps Updated: 19 May 2026
Authenticity Score: 81/100
About

O'Reilly Auto Parts in Ponderay is a standard parts store with mixed reviews. Many customers appreciate the helpfulness of specific staff members who go out of their way to assist with installations or diagnostics. However, there are frequent complaints about unorganized service, incorrect parts being provided, and inconsistent customer service. It's a convenient spot for parts, but double-check your items before leaving.

Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
18
Lowest rating

We analyze 75 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 70/100
Pro Tip

Always verify the part number yourself before leaving the counter.

Battery testing
Wide parts inventory
Pros & Cons

✓ What Works Well

  • Helpful staff for minor installs
  • Good parts availability
  • Convenient location

✗ Areas to Improve

  • Incorrect parts provided
  • Inconsistent customer service
  • Can be slow during busy times
Frequently Asked Questions
  • Do you have this part in stock?
  • Can you test my battery?
  • Do you offer military discounts?
User Feedback

They helped me install my battery.

They gave me the wrong part again.

Staff was very friendly.