Orestes Moldes, MD, FACP
1600 N Oregon St, Suite 1A, El Paso, Texas, 79902
The clinical care provided by Dr. Moldes and his son is generally well-regarded, with many patients praising their thoroughness and bedside manner. However, the office administration is a major point of contention. Patients frequently report extreme difficulty in reaching the office by phone, long wait times, and issues with billing and follow-up, which significantly impacts the overall patient experience.
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If you need to schedule or follow up, try visiting the office in person, as phone communication is notoriously unreliable.
✓ What Works Well
- Thorough and knowledgeable doctors
- Good bedside manner
- Effective treatment plans
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times
- Poor administrative follow-up
- Why is it impossible to get a call back?
- Are the billing issues common?
Great doctors, but the front office is a nightmare.
I trust them with my life, but the admin side is frustrating.
If you can get an appointment, the care is excellent.
- Category Health & Medical
- City El Paso
- State Texas
- Postcode 79902
- Country United States
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