Oriental Village Veterinary Hospital
407 Broad St, Oriental, North Carolina, 28571
Oriental Village Veterinary Hospital is a polarizing clinic. Many pet owners find Dr. Hicks and her team to be incredibly compassionate and skilled, especially during difficult end-of-life care. However, there are significant complaints regarding administrative staff, particularly the front desk, and some patients feel the clinic is not well-equipped for certain emergencies.
We analyze 54 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex emergency, call ahead to ensure they are the right fit for your pet's needs.
✓ What Works Well
- Compassionate end-of-life care
- Dr. Hicks is skilled and caring
- Clean facility
✗ Areas to Improve
- Rude or unwelcoming front desk staff
- Inconsistent communication
- Limited emergency capacity
- Do you accept new patients?
- Are you equipped for emergencies?
They were so kind during a difficult time.
Front desk needs better customer service.
Dr. Hicks is a gift to our community.
- Category Health & Medical
- City Oriental
- State North Carolina
- Postcode 28571
- Country United States
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