2685 SW 32nd Pl, Suite 100, Ocala, Florida, 34471
Patients love the medical staff, especially Dr. Moreira, for being compassionate and thorough. However, the call center is a total disaster, with many people complaining about long hold times and unanswered calls. The clinic itself is clean and welcoming, but administrative hurdles are a major pain point. Overall, it's a spot on choice for care if you can get past the front desk.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Walk-ins or in-person visits are much more effective than calling due to the overwhelmed phone system.
✓ What Works Well
✗ Areas to Improve
Great medical care but the phones are a nightmare
Dr. Moreira is a gem
Front desk staff can be hit or miss