22 W Underwood St, 4th Floor, Orlando, Florida, 32806
Patients at the Orlando Health Cancer Institute generally report high-quality, life-saving care. The medical teams are praised for their expertise and compassion. However, the administrative side—specifically discharge procedures and communication—is a frequent point of frustration for patients and families.
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Be proactive about asking for discharge updates early in the day to avoid afternoon delays.
✓ What Works Well
✗ Areas to Improve
Excellent medical care
Admin needs to improve communication
Felt like family