5540 E Grant St, Suite A, Orlando, Florida, 32822
Patients appreciate the long-term relationships built with providers like Dr. Mestre and Kimberly Dale, often citing them as caring and thorough. The office environment is generally seen as clean and professional. However, there is significant frustration regarding recent administrative changes, including appointment cancellations and rude phone staff. It feels like a once-great practice struggling with growing pains and service consistency.
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Arrive 15 minutes early to ensure you aren't marked as late, as they are strict with their timing policy.
✓ What Works Well
✗ Areas to Improve
Dr. Mestre is a legend, but the office management is slipping.
Great care, but the phone system is a headache.
Used to be better, now it's a bit of a hot mess.