1101 Stewart Ave, Suite 100, Garden City, New York, 11530
Orlin & Cohen Orthopedic Group in Garden City is generally well-regarded for its medical expertise, with many patients praising the skill of the doctors and the effectiveness of their treatments. However, the practice is frequently criticized for its administrative inefficiencies, including long wait times, difficulty scheduling surgeries, and poor communication from the office staff. It is a clinic where the medical care is often top-notch, but the administrative experience can be a significant source of frustration.
If you have a surgery scheduled, follow up frequently with the office manager to ensure all details are confirmed.
✓ What Works Well
✗ Areas to Improve
The doctor is great, but the office staff is a nightmare.
Excellent care, but be prepared for long waits.
I feel well-cared for, but the administrative side needs work.