Orofacial & Dental Implant Surgery
605 Oak Commons Blvd, Kissimmee, Florida, 34741
Dr. Alicea and his team are highly praised for their surgical expertise, kindness, and professionalism. Many patients report smooth procedures and quick recoveries. However, there are significant complaints about the billing department, communication issues, and occasional rude staff. While the medical care is excellent, the administrative side is a major source of frustration for many patients.
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Keep a close eye on your billing statements and ask for clarification on any charges you don't understand.
✓ What Works Well
- Highly skilled and caring surgeon
- Smooth and effective procedures
- Professional and supportive clinical staff
✗ Areas to Improve
- Billing and insurance confusion
- Poor administrative communication
- Occasional rude staff
- Why is the billing process so confusing?
- Are the wait times always this long?
Dr. Alicea is a fantastic surgeon, but the office management needs improvement.
I feel confident in his care, despite the administrative delays.
Great doctor, but be prepared for a long wait and poor communication.
- Category Health & Medical
- City Kissimmee
- State Florida
- Postcode 34741
- Country United States
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