Orono Commons
117 Bennoch Rd, Orono, Maine, 04473
Reviews for this facility are extremely polarized. Some families are very happy with the care, describing the staff as kind and the facility as clean. Others report serious concerns about neglect, understaffing, and poor communication. It seems to be a facility where experiences vary wildly depending on the unit and the staff on duty.
We analyze 72 public reviews for Orono Commons using our data models and filter out spam to highlight only authentic feedback.
Regular, unannounced visits are recommended to stay informed about your loved one's care.
✓ What Works Well
- Some staff are very kind and caring
- Clean facility in some areas
- Good activities for residents
✗ Areas to Improve
- Reports of neglect and understaffing
- Poor communication with families
- Inconsistent quality of care
- How do I get updates on my family member?
- What is the staff-to-patient ratio?
- How do I file a complaint?
My mother is very happy here.
The care is substandard and neglectful.
Communication is a major issue.
- Category Health & Medical
- City Orono
- State Maine
- Postcode 04473
- Country United States
