300 Crossings Blvd, empty, Warwick, Rhode Island, 02886
Ortho Rhode Island is generally seen as a high-quality, efficient practice with many skilled surgeons. Patients appreciate the modern facility and the comprehensive care provided. However, there are recurring complaints about administrative issues, such as billing errors, scheduling delays, and difficulty reaching the office by phone. It is a large, busy practice where the clinical care is often excellent, but the administrative experience can be frustrating.
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If you have a billing or scheduling issue, try to resolve it in person or via the patient portal rather than relying on the phone.
✓ What Works Well
✗ Areas to Improve
The clinical care is top-notch, but the front office is a mess.
Great facility, but be prepared for administrative headaches.
Skilled doctors, but keep an eye on your billing.