Ortho San Antonio - Alamo Heights
423 Treeline Park, Suite 350, San Antonio, Texas, 78209
Patients consistently praise the surgical outcomes and the genuine care provided by the orthopedic specialists here. The doctors are described as attentive and skilled, often going the extra mile to explain complex procedures. While there are occasional complaints about phone responsiveness and wait times, the overall sentiment is one of high trust and satisfaction with the medical results.
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Use the patient portal for non-urgent questions to avoid the phone queue.
✓ What Works Well
- Highly skilled surgeons with great outcomes
- Patient-centered approach to recovery
- Multiple locations make follow-up care convenient
✗ Areas to Improve
- Occasional long wait times in the office
- Difficulty reaching nursing staff via phone
- Some reports of rude phone etiquette
- How do I get my physical capacity forms filled out?
- Are there multiple locations for follow-up appointments?
Surgery was a success and the recovery plan was spot on.
Doctors are amazing, but the phone system is a bit of a maze.
Felt like a person, not just a number.
- Category Health & Medical
- City San Antonio
- State Texas
- Postcode 78209
- Country United States
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