2833 Babcock Rd, Tower II, #435, San Antonio, Texas, 78229
Ortho San Antonio receives high praise for its medical care, with many patients highlighting the expertise and bedside manner of surgeons like Dr. Murray and Dr. Burns. However, the administrative and billing departments are a major source of frustration, with frequent complaints about poor communication, billing errors, and difficulty in scheduling. It is a clinic where the medical care is excellent, but the administrative experience can be challenging.
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If you have billing concerns, document every conversation and request a supervisor immediately if you encounter issues.
✓ What Works Well
✗ Areas to Improve
Great doctors, poor admin
Excellent surgical results
Billing is a nightmare