OrthoCarolina Pineville
9101 Pineville-Matthews Rd, D, Pineville, North Carolina, 28134
This practice is highly regarded for its medical expertise, particularly Dr. Burbank and his team. Patients appreciate the thorough care and professional staff. However, there are consistent complaints about long wait times, billing transparency, and occasional rude front-desk staff. It is a top-tier medical practice that struggles with administrative efficiency.
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The office is very busy, so expect some wait time even with an appointment.
✓ What Works Well
- Excellent medical care
- Professional and thorough
- Friendly medical staff
✗ Areas to Improve
- Long wait times
- Billing transparency issues
- Occasional rude front desk
- Why is the wait so long?
- Can I get an itemized bill?
The doctor is great, but the wait is too long.
I feel like a number here.
Great care if you can get past the admin.
- Category Health & Medical
- City Pineville
- State North Carolina
- Postcode 28134
- Country United States
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