OrthoConnecticut Coastal Orthopedics
761 Main Ave, #115, Norwalk, Connecticut, 06851
The medical care provided by the doctors at OrthoConnecticut is consistently described as top-notch and compassionate. However, the administrative and billing departments are frequent sources of frustration for patients. Many report issues with pre-certifications, long wait times, and poor communication, which detracts from the otherwise excellent clinical experience.
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✓ What Works Well
- Highly skilled surgeons
- Walk-in availability
- Compassionate medical staff
✗ Areas to Improve
- Billing department issues
- Long wait times
- Poor administrative follow-up
- Do they accept walk-ins?
- Is the billing department responsive?
Doctors are great, staff is lacking.
Excellent surgical outcomes.
Billing is a nightmare.
- Category Health & Medical
- City Norwalk
- State Connecticut
- Postcode 06851
- Country United States
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