Orthodontic Specialists
4617 Marburg Ave, Cincinnati, Ohio, 45209
This practice receives mixed reviews. Many patients are thrilled with their results and the friendly, professional care provided by Dr. Jacobs and her team. However, there are significant and recurring complaints about communication struggles, billing errors, and difficulty with scheduling. Some patients feel their business is not valued, while others have had a life-changing experience. It is a practice where consistency in service seems to be a challenge.
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✓ What Works Well
- Friendly and professional staff
- Great results for many patients
- Flexible payment options
✗ Areas to Improve
- Communication struggles
- Billing errors and lack of transparency
- Difficulty with scheduling
- How do I resolve a billing issue?
- Why is it so hard to schedule?
The results are great, but the office is a mess.
The staff is so kind, but the billing is confusing.
Communication is a major struggle.
- Category Education
- City Cincinnati
- State Ohio
- Postcode 45209
- Country United States
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