650 S Randall Rd, Algonquin, Illinois, 60102
OrthoIllinois is a mixed bag. Many patients rave about the surgical outcomes and the skill of the doctors, particularly for knee and shoulder procedures. However, the administrative side is frequently criticized for being incompetent, rude, and difficult to navigate. Billing issues and long wait times are recurring themes that overshadow the clinical success for many.
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Always verify your insurance coverage for braces and equipment before accepting them in the office.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff makes you feel like a number.
The billing department is a total scam.
If you can get past the front desk, the care is excellent.