OrthoIllinois
4119 W Shamrock Ln, Suite 103, McHenry, Illinois, 60050
Patients generally value the expertise of the doctors, especially Dr. Spengel and Dr. Siddiqui. However, there is a recurring theme of frustration with the call center and administrative processes, which some feel are disconnected from the local office. Despite this, the clinical care is often described as top-notch.
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Try to use the patient portal for communication, though responses can be slow.
✓ What Works Well
- Highly skilled doctors
- Effective treatment plans
- Convenient location
✗ Areas to Improve
- Poor call center experience
- Administrative disorganization
- Wait times for appointments
- How do I reach the local office directly?
- Is physical therapy effective here?
- What is the process for referrals?
Doctors are great, but the admin side is a mess
Very thorough exams
Effective pain management
- Category Health & Medical
- City McHenry
- State Illinois
- Postcode 60050
- Country United States
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