Orthopaedic And Rehabilitation Centers
5616 N Western Ave, Chicago, Illinois, 60659
Patients generally praise the medical expertise of the doctors and the effectiveness of the physical therapy. However, the administrative side of the practice is a major pain point, with frequent complaints about billing errors, rude staff, and poor communication. It's a case of great clinical care hampered by poor management.
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Keep meticulous records of all payments and insurance EOBs to dispute potential billing errors.
✓ What Works Well
- Skilled surgeons and therapists
- Effective treatment plans
- Professional medical staff
✗ Areas to Improve
- Billing and insurance issues
- Rude administrative staff
- Disorganized scheduling
- Why am I getting a bill months later?
- Is the billing department accurate?
Great doctors, terrible office management.
Billing is a total nightmare.
PT team is top-tier.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60659
- Country United States
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