Orthopaedic Associates, Inc
340 Starlite Dr, Henderson, Kentucky, 42420
This orthopedic clinic is generally well-regarded for its professional and knowledgeable doctors. Many patients praise the thoroughness of the exams and the effectiveness of the treatments. However, there are recurring complaints about administrative issues, including difficulty reaching the office by phone, billing disputes, and long wait times. While the clinical care is often seen as top-tier, the administrative friction can make the overall experience stressful for some patients.
We analyze 61 public reviews for Orthopaedic Associates, Inc using our data models and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office, try to communicate directly with the clinical team via the patient portal.
✓ What Works Well
- Professional and knowledgeable doctors
- Thorough exams and effective treatments
- Friendly and caring clinical staff
✗ Areas to Improve
- Difficulty reaching the office by phone
- Billing and insurance communication issues
- Long wait times for appointments
- Why is it so hard to reach the office?
- Are the billing charges transparent?
- Can I get a same-day appointment?
Great doctors, but the admin side is a mess.
They really listen to my concerns.
Professional care, but the phone system is frustrating.
- Category Health & Medical
- City Henderson
- State Kentucky
- Postcode 42420
- Country United States
