Orthopaedic Associates
554-D Twin Cities Blvd, Niceville, Florida, 32578
Patients generally have high praise for the physicians and the quality of surgical outcomes. Many feel well-cared for and appreciate the expertise of the doctors. However, the administrative side, particularly the phone system and scheduling, is a major source of frustration. Long wait times and difficulty reaching staff are common complaints that detract from the overall experience.
We analyze 70 public reviews for Orthopaedic Associates using our data models and filter out spam to highlight only authentic feedback.
If you are having trouble with the phone system, try using their online portal or visiting in person to handle scheduling.
✓ What Works Well
- Highly skilled and professional surgeons
- Effective treatment plans and positive outcomes
- Friendly and knowledgeable clinical staff
✗ Areas to Improve
- Phone system is extremely difficult to navigate
- Long wait times for appointments
- Administrative staff can be dismissive
- How can I schedule an appointment without waiting on hold?
- Are they accepting new patients?
- What is the process for post-op follow-ups?
The doctors are top-notch, but the front office is a mess.
I finally got my life back thanks to Dr. Dean.
Scheduling is a nightmare, but the care is worth it.
- Category Health & Medical
- Neighborhood Niceville
- City Niceville
- State Florida
- Postcode 32578
- Country United States
