Orthopaedic Center of Vero Beach, P.A.
1285 36th St, Suite 100, Vero Beach, Florida, 32960
The medical team receives high marks for their surgical precision and bedside manner. Patients feel well-informed about their procedures and recovery plans. That said, the front office staff is a frequent point of contention, with many reports of long wait times and rude interactions. It is a classic case of great doctors hampered by a clunky administrative front.
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Bring your insurance cards and be prepared for potential upfront payment requests for imaging.
✓ What Works Well
- Skilled surgeons
- Clear diagnosis and treatment
- In-house radiology
✗ Areas to Improve
- Rude front office staff
- Long wait times
- Poor communication regarding billing
- Why is the wait time so long with an appointment?
- Do I really need to pay for the X-ray upfront?
- How do I get a call back from the scheduling team?
Doctors are top-notch
Front desk needs better training
Feels like a cattle call at times
- Category Health & Medical
- City Vero Beach
- State Florida
- Postcode 32960
- Country United States
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