10740 Palm River Rd, Suite 310, Tampa, Florida, 33619
This group is highly regarded for its surgical expertise, particularly in joint replacements and hand surgery. Patients often report excellent clinical outcomes and professional care. However, the practice is frequently criticized for administrative disorganization, including billing errors and poor communication. It is a high-performing clinical group that struggles with operational consistency.
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✓ What Works Well
✗ Areas to Improve
Dr. Donaldson is the best in the business.
The clinical care is great, but the office staff is a mess.
Expect long waits and administrative hurdles.