825 Washington St, Suite 260, Norwood, Massachusetts, 02062
Patients generally praise the medical expertise of the doctors, particularly Dr. Messineo, for their thoroughness and conservative treatment approaches. However, the administrative side of the practice is a major pain point. Many reviews highlight rude receptionists and frustrating billing issues. While the clinical care is often described as spot on, the front-office experience leaves much to be desired.
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If you have billing questions, ask to speak directly to the office manager rather than the front desk staff.
✓ What Works Well
✗ Areas to Improve
The clinical care is top-tier, but the front desk needs a total overhaul.
Great doctors, but the billing department is a nightmare.
Don't expect a warm welcome from the administrative team.