Health & Medical · Orthopedics

Orthopaedic Specialty Group

305 Black Rock Tpke, Fairfield, Connecticut, 06825

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients are split on their experience here. While many praise the surgical outcomes and specific doctors for being spot on, others feel like just a number in a factory. The admin and billing staff often cause headaches, with reports of poor communication and long wait times. It is a mixed bag where the medical skill is high but the service side needs work.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

Always ask for a coin at the kiosk to exit the parking lot to avoid getting stuck.

Surgical Success
Wait Times
Pros & Cons

✓ What Works Well

  • Exceptional surgical outcomes
  • Highly skilled specialists
  • Modern facility

✗ Areas to Improve

  • Poor administrative follow-up
  • Rushed patient consultations
  • Billing department issues
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are the billing charges accurate?
User Feedback

Doctors are great but the office staff is a mess.

Felt like cattle being moved through a factory.

Surgical team saved my leg, truly life-changing.

Location Details
Street: 305 Black Rock Tpke
Neighborhood: Black Rock
City: Fairfield
State: Connecticut
Postcode: 06825
Country: United States
Location
305 Black Rock Tpke, Fairfield, CT 06825
Quick Info
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