Orthopaedic & Spine Center
250 Nat Turner Blvd, Newport News, Virginia, 23606
The clinical care at this center is generally highly regarded, with many patients reporting life-changing results from surgeries and physical therapy. However, the administrative side is a major pain point. Patients frequently report poor communication, billing errors, and long wait times, which often overshadow the quality of the medical treatment.
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If you have a surgery scheduled, keep a detailed log of all communications and confirm dates multiple times.
✓ What Works Well
- Highly skilled surgeons
- Effective physical therapy
- Clean and modern facilities
✗ Areas to Improve
- Poor administrative communication
- Billing and scheduling errors
- Long wait times
- Why is it so hard to get a return call?
- Are the billing errors common?
Great doctors, but the office management is a joke.
Surgery results were life-changing.
Expect to wait a long time for your appointment.
- Category Health & Medical
- City Newport News
- State Virginia
- Postcode 23606
- Country United States
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