810 WH Smith Blvd, Greenville, North Carolina, 27834
Orthopaedics East & Sports Medicine Center is highly regarded for its surgical expertise and knowledgeable doctors. Patients frequently praise the clinical care and the positive outcomes of their surgeries. However, there are consistent complaints about the administrative side, specifically regarding long wait times, difficulty reaching staff by phone, and billing issues. It is a top-tier clinical practice with significant administrative room for improvement.
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If you have trouble reaching them by phone, try using their online messaging system or visiting in person.
✓ What Works Well
✗ Areas to Improve
Dr. Buterbaugh is amazing.
Wait times are a nightmare.
Great doctors, terrible front desk.