Orthopedic Associates of Central Jersey
3 Hospital Plaza, Suite 411, Old Bridge, New Jersey, 08857
Orthopedic Associates of Central Jersey is generally well-regarded for its surgical expertise, particularly with hand and shoulder issues. Patients often praise the doctors for being thorough and professional. However, there are recurring complaints regarding administrative hurdles, such as long wait times, difficulty reaching staff, and insurance authorization issues. Despite these administrative frustrations, the clinical care is frequently described as top-notch.
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Patients recommend following up proactively on insurance authorizations to avoid delays.
✓ What Works Well
- High-quality surgical outcomes
- Knowledgeable and thorough doctors
- Clean and well-maintained facility
✗ Areas to Improve
- Long wait times in the office
- Difficulty with phone communication
- Administrative and insurance authorization delays
- How long is the typical wait time for an appointment?
- Do they accept my insurance for follow-up care?
The doctors are great, but the office staff can be a headache.
Surgery results were spot on and recovery was smooth.
Be prepared for potential delays in administrative processing.
- Category Health & Medical
- City Old Bridge
- State New Jersey
- Postcode 08857
- Country United States
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