918 Ulster Ave, Kingston, New York, 12401
Orthopedic Associates of Dutchess County in Kingston is highly regarded for its surgical expertise, with many patients praising doctors like Dr. Lombardo and Dr. Rutter for life-changing results. However, the practice is frequently criticized for its administrative inefficiencies, including long wait times, billing errors, and poor communication. Patients often feel that the practice operates like a 'money machine,' prioritizing volume over personalized patient care.
Always verify your insurance coverage and billing details directly with your provider, as the front office is known for errors.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a circus.
I had a great surgery, but the billing was a nightmare.
Great care, but be prepared to wait.