Orthopedic Associates of Lancaster, LTD.
1701 Cornwall Rd, Suite 200, Lebanon, Pennsylvania, 17042
Patients generally appreciate the medical expertise and the friendly, professional nature of the doctors and PAs. Many report successful outcomes and thorough explanations of their conditions. However, there are recurring complaints about the front desk staff being rude or disorganized, and some patients have faced significant issues with prescription follow-ups and scheduling.
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If you have a prescription issue, call the main line early in the day.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Thorough explanations of treatment plans
- Friendly and personable clinical staff
✗ Areas to Improve
- Rude or dismissive front desk staff
- Issues with prescription follow-ups
- Long wait times for appointments
- Why is it so hard to get a prescription sent?
- Are the wait times always this long?
The doctor was spot on with my diagnosis.
Front desk needs a serious attitude adjustment.
Great vibes once you get past the lobby.
- Category Health & Medical
- City Lebanon
- State Pennsylvania
- Postcode 17042
- Country United States
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