350 W Wilson Bridge Rd, Suite 200, Worthington, Ohio, 43085
This center is highly regarded for its surgical expertise, with many patients reporting successful outcomes and relief from long-term pain. The doctors are often described as personable and thorough. That said, the administrative side of the practice receives mixed reviews, with some patients reporting frustration over communication gaps, billing issues, and long wait times. It is a place where the clinical care is strong, but the front-office experience can be a bit of a mixed bag.
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If you have an urgent need, try to get a direct line or email for the doctor's specific team rather than the general office line.
✓ What Works Well
✗ Areas to Improve
Dr. Hyer is the best, he really knows his stuff.
The surgery was a success, but the billing department is a nightmare.
I felt like I was just a number to the front desk.