Orthopedic Foot & Ankle Center
350 W Wilson Bridge Rd, Suite 200, Worthington, Ohio, 43085
This center is highly regarded for its surgical expertise, with many patients reporting successful outcomes and relief from long-term pain. The doctors are often described as personable and thorough. That said, the administrative side of the practice receives mixed reviews, with some patients reporting frustration over communication gaps, billing issues, and long wait times. It is a place where the clinical care is strong, but the front-office experience can be a bit of a mixed bag.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent need, try to get a direct line or email for the doctor's specific team rather than the general office line.
✓ What Works Well
- High-quality surgical outcomes
- Knowledgeable and personable doctors
- Efficient clinical care
✗ Areas to Improve
- Communication gaps with staff
- Billing and insurance confusion
- Long wait times for appointments
- How long is the recovery for ankle replacement?
- Why is it so hard to get a call back?
Dr. Hyer is the best, he really knows his stuff.
The surgery was a success, but the billing department is a nightmare.
I felt like I was just a number to the front desk.
- Category Health & Medical
- City Worthington
- State Ohio
- Postcode 43085
- Country United States
readers daily.