Orthopedic Institute of New Jersey
711 NJ-10, Suite 100, Randolph, New Jersey, 07869
The Orthopedic Institute of New Jersey receives mixed feedback. While many patients laud the surgical outcomes and the expertise of specific doctors like Dr. Shin and Dr. White, others report significant frustrations with administrative hurdles, billing transparency, and perceived lack of empathy from certain staff members. The facility is generally seen as modern, but the 'meat market' feel of the high-volume clinic can leave some patients feeling like just another number.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify insurance coverage directly with your provider before your visit, as the office may not be up-to-date on network changes.
✓ What Works Well
- Highly skilled surgeons
- Modern, clean facilities
- Effective surgical outcomes
✗ Areas to Improve
- Poor billing transparency
- Long wait times for appointments
- Rude administrative staff
- Do you accept my insurance?
- Why is the billing so confusing?
Dr. Shin is a consummate professional.
The billing department is a nightmare.
Great surgical results, but the front desk needs work.
- Category Health & Medical
- City Randolph
- State New Jersey
- Postcode 07869
- Country United States
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