Orthopedic Institute of North Texas (OINT) - Flower Mound Location
2560 Central Park Ave, #395, Flower Mound, Texas, 75028
The Orthopedic Institute of North Texas (OINT) in Flower Mound receives mixed reviews. Many patients praise the surgical skill of doctors like Dr. Patel and Dr. Kane, noting excellent outcomes and a professional environment. However, a significant number of patients report severe issues with the administrative staff, citing rudeness, poor communication, and billing transparency problems. While the medical care is often described as excellent, the administrative experience is a major pain point for many.
Be prepared to be your own advocate regarding billing and scheduling; don't rely solely on the office staff to manage your records.
✓ What Works Well
- Excellent and skilled surgeons
- Professional and efficient medical care
✗ Areas to Improve
- Rude and unhelpful administrative staff
- Billing transparency issues
- Poor communication and follow-up
- Why is the billing so confusing?
- How do I get a response from the office?
The medical care is fine, but the office is a nightmare.
Billing is a joke and communication is poor.
Some patients feel like just another number.
- Category Health & Medical
- City Flower Mound
- State Texas
- Postcode 75028
- Country United States
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