Orthopedic Surgery & Sports Medicine
850 W Ironwood Dr, # 202, Coeur d'Alene, Idaho, 83814
Orthopedic Surgery & Sports Medicine (OSSM) is generally well-regarded for its surgical expertise and professional staff. Patients often report life-changing outcomes and appreciate the clear communication from the surgeons and PAs. However, there are recurring issues with administrative tasks, such as scheduling, billing, and phone responsiveness, which can be a source of significant frustration for patients.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a complex insurance situation, be proactive in verifying your authorizations before your appointment.
✓ What Works Well
- Skilled surgical team
- Professional and knowledgeable
- Clear treatment plans
✗ Areas to Improve
- Poor phone responsiveness
- Scheduling/billing errors
- Long wait times
- Why is it so hard to reach someone?
- Are these charges correct?
Great surgeons, frustrating office
Life-changing results
Staff needs to be more organized
- Category Health & Medical
- City Coeur d'Alene
- State Idaho
- Postcode 83814
- Country United States
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