1717 Will O Wisp Dr, Suite 100, Virginia Beach, Virginia, 23454
OrthoVirginia in Virginia Beach is a mixed bag. Many patients praise the clinical care, particularly from doctors like Duerden and O'Connor, noting their expertise and professionalism. However, there is a strong undercurrent of dissatisfaction regarding administrative operations, including scheduling errors, long wait times, and poor communication from the billing and front-desk departments. Patients often feel like they are navigating a disorganized system despite the high quality of the doctors.
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If you have a scheduled surgery, call the office a few days prior to confirm your time and details.
✓ What Works Well
✗ Areas to Improve
Dr. Duerden is amazing.
The front desk is disorganized and rude.
Great clinical care, but the office management is frustrating.