OrthoWest
150 Clinic Ave, # 202, Carrollton, Georgia, 30117
OrthoWest has a polarized reputation. Many patients praise the medical expertise of doctors like Dr. Cates and Dr. Maxwell, noting successful surgeries and effective treatments. However, there is a significant amount of frustration regarding the front desk staff, long wait times, and billing practices. It seems like a place where the medical care is high quality, but the administrative experience can be quite poor.
We analyze 72 public reviews for OrthoWest using our data models and filter out spam to highlight only authentic feedback.
Be prepared for long waits and bring a book; the medical care is often worth the wait, but the admin side is lacking.
✓ What Works Well
- Expert surgeons
- Effective treatments
- Compassionate doctors
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Billing transparency issues
- Why is the wait so long?
- How do I dispute a bill?
- Can I see the doctor directly?
Great doctor, bad admin
Wait times are unacceptable
Mixed experiences
- Category Health & Medical
- City Carrollton
- State Georgia
- Postcode 30117
- Country United States
