OSMS at Mercy Medical Center (formerly Kennedy Center)
2700 W 9th Ave, Suite 125, Oshkosh, Wisconsin, 54904
OSMS at Mercy Medical Center is generally well-regarded for its surgical expertise and professional care. Patients frequently praise the surgeons, particularly Dr. Royce and Dr. Fraundorf, for their skill and bedside manner. However, there are recurring complaints about administrative disorganization, including issues with lab work and front-desk communication. It is a practice where the clinical care is strong, but the administrative experience can be inconsistent.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify all lab work and paperwork details directly with the lab to avoid delays.
✓ What Works Well
- Highly skilled surgeons
- Professional and kind staff
- Effective treatment plans
✗ Areas to Improve
- Administrative disorganization
- Occasional communication lapses
- Mixed experiences with office staff
- Why is the office so disorganized?
- Are the surgeons as good as the reviews say?
Surgeons are the best, but the office is a mess.
Great results, but be prepared for admin headaches.
Excellent care, but the staff can be rude.
- Category Health & Medical
- City Oshkosh
- State Wisconsin
- Postcode 54904
- Country United States
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