Otsego Dental Group
785 M-32, Gaylord, Michigan, 49735
Patients generally find the office clean, modern, and the staff very professional. Dr. Harbin is well-regarded for his gentle approach. While most have a great time, there are some vocal complaints about billing errors and collections practices that have left a sour taste for a few.
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They are very accommodating with emergency appointments, often fitting people in the next day.
✓ What Works Well
- Clean and modern office
- Dr. Harbin is gentle and kind
- Thorough cleanings
✗ Areas to Improve
- Billing and overcharging issues
- Aggressive collections practices
- Some staff can be rough
- Why was I overcharged?
- Do you take my insurance?
Great dental care
Billing is a headache
Very professional staff
- Category Health & Medical
- City Gaylord
- State Michigan
- Postcode 49735
- Country United States
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