Ottumwa Regional Health Center
1001 E Pennsylvania Ave, Ottumwa, Iowa, 52501
The hospital receives mixed feedback, with high praise for specific surgical and nursing staff, particularly in the infusion and surgical departments. However, the Emergency Room faces significant criticism regarding wait times, communication, and billing accuracy. Patients often feel the care quality varies drastically depending on the department.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients report better experiences in scheduled surgical departments compared to the ER.
✓ What Works Well
- Exceptional surgical and nursing staff
- Efficient infusion center
- Compassionate individual care providers
✗ Areas to Improve
- Long wait times in the ER
- Persistent billing and double-charging issues
- Poor communication between departments
- How do I resolve a billing error?
- Is the ER wait time usually this long?
Surgical services are top-tier
Billing department needs major improvement
Care quality is inconsistent
- Category Health & Medical
- City Ottumwa
- State Iowa
- Postcode 52501
- Country United States
readers daily.