900 NE 10th St, Oklahoma City, Oklahoma, 73104
The OU Health Family Medicine Center receives mixed reviews. While many patients praise individual doctors for their expertise and care, the clinic is plagued by significant administrative issues, including long wait times, poor phone communication, and billing errors. It is a high-volume facility where the patient experience can vary wildly depending on the staff encountered.
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Use the online patient portal for all communication, as phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Doctors are great, reception is useless.
Wait times are unacceptable.
Felt like a number, not a human.