Outer Cape Health Services - Harwich Port Health Center & Pharmacy
710 MA-28, Harwich Port, Massachusetts, 02646
Patients report significant frustration with administrative processes, particularly phone communication and appointment scheduling. While many appreciate the quality of care from individual providers, the overall system is described as dysfunctional and overwhelmed. Long wait times and lack of follow-up are frequent complaints.
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Visiting in person is often more effective than calling for scheduling or records.
✓ What Works Well
- Quality care from some providers
- Convenient location
- Clean facility
✗ Areas to Improve
- Poor phone communication
- Difficult scheduling
- Lack of follow-up
- Why is it so hard to reach someone?
- How can I get a referral?
Great doctors, terrible management
Impossible to get an appointment
Staff is overworked
- Category Health & Medical
- City Harwich Port
- State Massachusetts
- Postcode 02646
- Country United States
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