Automobile · Dealership & Service

Outten Chevrolet Allentown

1701 Tilghman St, Allentown, Pennsylvania, 18104

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Outten Chevrolet in Allentown is a place where experiences vary wildly. Many customers have had a fantastic, stress-free buying experience with friendly sales staff. However, there are also numerous reports of poor service, communication issues, and frustration with management. It is a dealership that can be great if everything goes right, but challenging if issues arise.

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We analyze 71 public reviews for Outten Chevrolet Allentown using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 60/100
Transparency 55/100
Pro Tip

Always get a written breakdown of all services and costs before authorizing any work.

Pros & Cons

✓ What Works Well

  • Friendly sales staff
  • Stress-free buying
  • Good deals

✗ Areas to Improve

  • Poor service communication
  • Management issues
  • Inconsistent repair quality
Frequently Asked Questions
  • Is the service department reliable?
  • Why is my repair taking so long?
  • Are there hidden fees?
User Feedback

Great buying experience

Service department is a nightmare

Friendly and helpful staff