9581 Shore Dr, Norfolk, Virginia, 23518
This center is a vital community resource, but the experience is highly inconsistent. Many patients appreciate the sliding scale fees and the kindness of specific providers. However, there are frequent, serious complaints about administrative disorganization, long wait times, and rude front-desk staff. It is a 'you get what you pay for' situation.
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Be prepared for long waits and bring all your insurance/income documentation to avoid issues.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible front office.
It's a long wait, but the care is affordable.
Very unorganized and hard to get an appointment.