Overlake Clinics Bellevue Internal Medicine Associates
1407 116th Ave NE, Suite 200, Bellevue, Washington, 98004
Patients appreciate the thoroughness and bedside manner of specific doctors like Dr. Martinez and Dr. Mitchell, often citing long-term relationships. Conversely, the clinic faces significant criticism regarding its front desk staff, billing transparency, and scheduling reliability. Some patients feel like just a number, and there are recurring complaints about unanswered messages and poor communication.
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Verify your insurance network status directly with your provider before your visit to avoid unexpected billing surprises.
✓ What Works Well
- Thorough and attentive doctors
- Long-term patient relationships
- Efficient check-in technology
✗ Areas to Improve
- Unprofessional front desk staff
- Billing and insurance issues
- Difficulty reaching the office by phone
- Why was my claim denied as out-of-network?
- How do I get a response to my MyChart messages?
Dr. Mitchell is a gem, very precise.
Front desk staff can be rude and dismissive.
Billing system is a headache.
- Category Health & Medical
- City Bellevue
- State Washington
- Postcode 98004
- Country United States
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